Shop EGA’s Online Store
Shop EGA’s Online StoreWhen it comes to purchasing material handling and storage solutions, having a clear understanding of the process can make all the difference. At EGA Products, we pride ourselves on providing high-quality, American-made equipment designed to enhance efficiency, safety, and organization in your workspace. Whether you’re investing in custom-engineered racks, stairways, or crossovers, our streamlined buying process ensures a smooth experience from start to finish. In this guide, we’ll walk you through each step of the process, highlighting how we work closely with you to deliver tailored solutions that meet your or your customer’s specific needs and exceed expectations. Let’s get started!
Loading... 
Reload document 
Open in new tab
6 Step Process to Buying Industrial Material Handling and Storage Equipment
To make things simple, there are 6 key steps in the order buying process that we will walk through. From discussing the project to shipping the order, here are the six steps.
- Discussing the project with EGA
- EGA creates a quote
- Order is placed
- Approval drawing is sent
- EGA starts production
- Shipping the order
Step 1: Discussing the Project with EGA
The first step is to reach out to us by filling out our quote form, emailing us, or giving us a call at 800-937-3427. We will then have one of our team members reach out to you to discuss your needs and help you find the product that will work for you. At EGA Products, we are the manufacturer, so we can custom design and manufacture what you need, even if it is not in our catalog or listed on the website. If you know the exact EGA item number, that works too! Just fill out the quote form or tell us the item number and we will provide you with a quote promptly.
Step 2: Receiving your Quote
Once we have all the details required to start your quote, EGA will begin working on a formal quote with your pricing, lead time, and description of the product. If the product is a standard item, we will send you an email quote the same day. For custom projects, it may take a few days to get your quote.
Example of a web quote for a standard product
Step 3: Placing Your Order
When you are ready to order, you can send us a purchase order if your company is set up with us. If you’re not set up with us, EGA will do a credit check and get you set up if you would like to pay on terms. You may also pay via check or via credit card.
Step 4: Approval Drawing is Sent (on select orders)
On select orders, an approval drawing needs to be signed and sent back to EGA. Custom and special jobs require an approval drawing and select models will have an approval drawing as well. Approval drawings are a critical step in ensuring your custom solution meets all design specifications and operational requirements before production begins. They provide a visual confirmation of dimensions, features, and functionality, allowing for collaboration and adjustments to ensure the final product aligns perfectly with you or your customer’s needs.
Step 5: EGA Starts Production
After the approval drawing is signed and approved. EGA will release the order to production. We manufacture everything in Wisconsin or North Carolina. Certain products are specifically made at one location while others are made in both. For products made in both, we choose where to manufacture based on the ship to location of the order. This ensures a better shipping cost and lead time.
Step 6: Shipping the Order
EGA will ship the product when the order is complete or reach out if you are setting up the shipping. The order is now completed and you will receive an invoice if you are set up with us on payment terms.
You can also purchase rolling ladder replacement parts and more on EGA’s online store shop.egaproducts.com. If you have any questions give us a call at 800-937-3427 or fill out our contact form.
